To assess, shape and initially test designs, processes and technologies in a “lab” setting, which provides for confidential testing as well as superior control.
- Web-based and phone surveys, process mapping and FMEA analysis, benchmarking, focus groups and Delphi research
- Scale physical and AutoCad computer- generated store models
- Placement of innovations in store mockups for testing
- Use of our recent/active shoplifter and fence offender panel, as well as employees, consumers and managers to objectively assess and refine protective efforts